Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how Shama Interiors & Furnitures collects, uses, and safeguards your data.
Last updated: March 30, 2026
Table of Contents
Shama Interiors & Furnitures ("we", "us", or "our") operates the website https://www.shamainteriorsandfurnitures.com. This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
By using our website or placing an order, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.
This policy applies to all visitors, users, and customers who access or use our website, mobile interfaces, and related services.
Information You Provide Directly
- Account information: Name, email address, and password when you create an account.
- Contact details: Phone number, billing address, and delivery address when placing an order.
- Payment information: We do not store full card numbers. Payments are processed securely through Razorpay. We only retain transaction reference IDs.
- Communications: Messages you send us through our contact form or customer support channels.
- Reviews & feedback: Product ratings and written reviews you submit on our platform.
Information Collected Automatically
- Usage data: Pages visited, time spent on pages, links clicked, and referring URLs.
- Device information: Browser type, operating system, IP address, and device identifiers.
- Cookies & similar technologies: Session tokens, preference cookies, and analytics identifiers (see Cookies section below).
Information from Third Parties
- Google Sign-In: If you choose to sign in using Google, we receive your name, email address, and profile picture from Google.
- Delivery partners: Shipping status updates associated with your order.
We use the information we collect for the following purposes:
- Order processing: To confirm, fulfil, and deliver your furniture orders, and to send order confirmations and shipping updates.
- Account management: To create and maintain your account, and to allow you to track orders and manage your wishlist.
- Customer support: To respond to your queries, complaints, and service requests.
- Personalisation: To show you relevant products and categories based on your browsing and purchase history.
- Marketing communications: To send newsletters and promotional offers if you have opted in. You may unsubscribe at any time.
- Analytics & improvement: To understand how our website is used, diagnose technical issues, and improve our products and services.
- Fraud prevention & security: To detect and prevent fraudulent transactions and protect our customers and business.
- Legal compliance: To meet applicable legal, regulatory, and tax obligations.
We implement industry-standard security measures to protect your personal information:
- Encryption in transit: All data transferred between your browser and our servers is encrypted using TLS/HTTPS.
- Password hashing: User passwords are hashed using bcrypt and never stored in plain text.
- JWT authentication: Access tokens are short-lived and stored in memory; refresh tokens are stored in httpOnly cookies inaccessible to JavaScript.
- Rate limiting: Our APIs are rate-limited to protect against brute-force and abuse attacks.
- Payment security: We never store payment card numbers. All payments are processed through Razorpay's secure, PCI-DSS compliant infrastructure.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure. In the event of a data breach, we will notify affected users in accordance with applicable law.
Depending on your location, you may have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Correct inaccurate or incomplete personal data through your account profile.
- Right to erasure: Request deletion of your personal data, subject to our legal obligations (e.g., we must retain transaction records for tax purposes).
- Right to data portability: Receive your personal data in a structured, machine-readable format.
- Right to opt out of marketing: Unsubscribe from marketing emails at any time using the "unsubscribe" link in any email, or by contacting us.
- Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us at shamainteriorsandfurnitures@gmail.com. We will respond within 30 days.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us personal data, we will delete it promptly.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. Order and payment records are retained for 7 years for tax and legal compliance. You may request account deletion at any time, and we will delete non-legally-required data within 30 days.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:
Company: Shama Interiors & Furnitures
Address: Shama Interiors & Furnitures, Bangalore & Hyderabad, India
Email: shamainteriorsandfurnitures@gmail.com
Phone: +91 98765 43210
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.